Privacy Policy

Introduction

e666 ("we", "our", "us") operates https://e666.cam, an online casino and sports betting platform serving players in Bangladesh. We are committed to protecting the privacy of every individual who accesses or uses our services. This Privacy Policy sets out the legal basis on which we process personal data, the categories of data we collect, how we use that data, and the rights available to you as a user of our platform.

By registering an account or continuing to use e666, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform immediately. This policy applies to all users, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our platform is strictly for adults aged 21 and above.

Information We Collect

When you create an account, deposit funds, place bets, or interact with our customer support team, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and a government-issued ID document (National ID Card, passport, or driving licence) required for KYC verification.
• Contact information: email address, mobile phone number, and residential address (city and district within Bangladesh).
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, or bank card numbers), transaction history, deposit and withdrawal records. Full card numbers are never stored on our servers.
• Technical information: IP address, device type, browser type, operating system, session timestamps, and pages visited within the platform.
• Behavioural information: game preferences, betting patterns, session duration, and responsible gaming self-assessment data where voluntarily provided.

We collect this data either directly from you during registration and account use, automatically through cookies and analytics tools when you visit our platform, or from third-party identity verification services during the KYC process.

How We Use Your Information

e666 uses the personal data we collect for the following specific and lawful purposes:

• Account management: to create, maintain, and secure your e666 account, including processing logins, password resets, and account verification.
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to resolve any associated payment disputes.
• Legal compliance: to fulfil our obligations under applicable law, including know-your-customer (KYC) checks, anti-money-laundering (AML) screening, and age verification to ensure all players are 21 years or older.
• Customer support: to respond to your queries, resolve disputes, investigate complaints, and provide assistance via email or live chat.
• Platform improvement: to analyse aggregate user behaviour, game preferences, and platform performance in order to improve our products and personalise your experience on e666.

KYC and Age Verification

e666 is committed to operating a safe and responsible gaming environment. As part of this commitment, all users are required to complete a Know Your Customer (KYC) verification process before making withdrawals or when requested by our compliance team. KYC verification requires you to submit a valid government-issued photo ID and, in some cases, proof of address. Documents submitted for KYC are stored securely and used solely for the purpose of identity verification and regulatory compliance.

Our platform is strictly for players aged 21 and above. We use the date of birth provided during registration as the primary age-verification signal. If there is any doubt about a user's age, we may request additional documentary evidence. Players found to be under 21 will have their accounts closed immediately and any winnings forfeited in line with our Terms and Conditions.

Sharing of Your Information

e666 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following limited and necessary circumstances:

• Service providers: trusted third-party vendors who assist us in operating the platform, including payment processors (bKash, Nagad, Rocket), KYC verification providers, game suppliers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), fraud detection services, and IT infrastructure partners. These providers are contractually bound to process data only as directed by e666.
• Legal and regulatory authorities: where we are required by applicable law, court order, or regulatory demand to disclose user data, we will comply within the bounds of the law while seeking to minimise disclosure where possible.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the successor entity. We will notify you in advance of any such transfer and the applicable privacy protections.

We require all third parties who process personal data on our behalf to implement appropriate technical and organisational security measures. We do not allow them to use your data for their own purposes.

Cookies and Tracking Technologies

e666 uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and gather anonymised analytics data that helps us improve the platform. Cookies are small text files placed on your device by your web browser when you visit our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may configure your browser to refuse all or some cookies, or to alert you when cookies are being set. However, disabling certain cookies may affect the functionality of our platform. By continuing to use e666, you consent to our use of cookies in accordance with this Privacy Policy.

Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. Account information and transaction records are typically retained for a minimum of five years following account closure to comply with financial record-keeping obligations. After the relevant retention period expires, your data is securely deleted or anonymised so that it can no longer be associated with you. If you request account closure, we will commence the deletion process within 30 days subject to any outstanding legal hold obligations.

Security Measures

e666 employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include SSL/TLS encryption for all data in transit, server-side encryption for data at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security audits, and secure network architecture.

While we take every reasonable precaution to safeguard your data, no method of electronic transmission or storage is entirely risk-free. In the unlikely event of a data breach that poses a high risk to your rights or freedoms, we will notify you promptly in accordance with our incident response procedures.

Your Rights

As a user of e666, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered email address:

• Right of access: you may request a copy of all personal data we hold about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
• Right to erasure: subject to legal and regulatory retention obligations, you may request permanent deletion of your personal data. We will comply where we have no overriding legal basis for continued processing.
• Right to restriction of processing: in certain circumstances (for example, if you contest the accuracy of your data or object to how we use it), you may request that we restrict the processing of your data while the matter is resolved.

We will respond to all verified data rights requests within 30 days. In complex cases we may extend this by up to an additional 30 days, but we will inform you of the extension and the reason for it within the initial 30-day window.

Third-Party Payment Processors

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment information is processed directly by those third-party payment service providers, each of which operates under its own privacy policy and data security framework. e666 receives only the transaction outcome and a reference identifier — we do not store full card numbers, mobile banking PINs, or full account credentials. We strongly encourage you to review the privacy policies of any payment provider you use alongside e666.

Changes to This Privacy Policy

e666 reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, or our business practices. When we make material changes, we will post the revised policy on this page with an updated "Last Updated" date and, where appropriate, notify you by email or an in-platform notification. Your continued use of e666 following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way e666 handles your personal data, our dedicated data support team is here to help. We aim to respond to all enquiries within two business days.

Email: [email protected]